Before the COVID-19 pandemic, the city of El Cajon in California’s San Diego County did a couple of things that have made transitioning to virtual services somewhat easier. The city government tracked residents’ interactions with City Hall and thought about how citizens wanted to work with their local government, the city’s IT director said.

The American Civil Liberties Union (ACLU) and the ACLU of Maryland filed suit against the Baltimore Police Department over the aerial surveillance program approved by the city’s financial board April 1 in a divided vote.






New York City Mayor Bill de Blasio appointed Jessica Tisch as CIO and Commissioner of the Department of Information Technology and Telecommunications (DoITT) on Dec. 5.






Over the last few months, there has been a significant leadership shakeup in state and local governments across the country.






Denver

The City and County of Denver, Colorado improved vendor risk assessments and cut evaluation time by more than three times using a digital workflow. Julie Sutton, Denver’s Information Security Manager, shared their success and insights at ServiceNow’s Knowledge 2019 conference.






Rhode Island Gov. Gina Raimondo, a Democrat, has eliminated the Cybersecurity Officer position from her cabinet. Unlike most states, which are pouring additional funding into cybersecurity, Raimondo has cut all funding from the Cybersecurity Officer’s role, which was held by Mike Steinmetz since the position was created in 2017.  The Cybersecurity Officer functions will be distributed among other state agencies, according to a published report.






California los angeles LA

California’s most populous county is realizing a whopping 60 percent cost saving several months after it switched from traditional call center infrastructure to Amazon Connect’s cloud-based contact center solution.






The City of San Francisco became the first city in the United States to ban law enforcement, as well as other city agencies, from using facial recognition technologies when its Board of Supervisors on Tuesday approved the Stop Secret Surveillance Ordinance.






New York City Mayor Bill de Blasio appointed John Paul Farmer as the city’s new Chief Technology Officer on April 23. Farmer’s first day in the role will be June 3.






As part of its push towards open data, the City of Chicago published comprehensive data on Transportation Network Providers (TNP) – commonly known as ride-hailing companies – on April 12.






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