The city of Chattanooga, Tenn., is making a strong push to modernize its digital platforms for essential city services. The city said the push towards digital modernization is “an important step in the city’s journey to becoming a more data-driven civic organization delivering secure and effective services to local residents and key community stakeholders.”
Chicago has launched a new data transparency website intended to enhance public access to key information on the city services and community investments funded via the Chicago Recovery Plan.
Pennsylvania Gov. Josh Shapiro late last month signed an executive order (EO) establishing the Commonwealth Office of Digital Experience (CODE PA). The new office is intended to improve, streamline, and continuously adapt Pennsylvania’s digital services so that interactions between users and commonwealth entities are simple, seamless, and secure.
In a bit to increase government accessibility, Philadelphia’s Office of Innovation and Technology (OIT) and the Office of Immigrant Affairs (OIA) have launched the Translation Services Expansion project.
The Connecticut Department of Motor Vehicles (DMV) has reached an important milestone in its modernization effort – the completion of more than one million online transactions. In 2020 the DMV began its modernization journey with the goal of providing more convenience to its customers.
Pennsylvania Gov. Josh Shapiro this week signed an executive order that both cements his customer service transformation strategy and establishes the Commonwealth Office of Digital Experience (CODE PA) to improve online services for Pennsylvanians and streamline the way they interact with the state government online.
New York City has launched the MyCity Portal, which aims to help New Yorkers easily check eligibility, apply for, and track city services and benefits. Users will also be able to securely save their information and documentation for future applications as they apply for child care.
In honor of International Transgender Day of Visibility earlier this month, New Jersey Governor Phil Murphy announced the launch of a new transgender information hub, Transgender.NJ.gov.
The new tool, Aira, provides blind and vision impaired Coloradans access to live visual interpreters at no cost for up to 30 minutes per session when navigating state-operated locations and digital services.
Arlington County, Va., announced that it is expanding its online permitting system – Permit Arlington – to include Certificate of Occupancy applications and inspections.
