Most government IT managers grasp the concept of automation, the use of technology to perform a process or procedure without human assistance. However, do they really understand the role of automation, and how it can be applied to accelerate delivery and management of IT resources and applications, especially in this era of multi-clouds?

The Centers for Medicare & Medicaid Services (CMS) want to modernize, but are being held back by a vestige of the 20th century–clunky, outdated technology platforms.

Every year the National Association of State CIOs (NASCIO) releases its State CIO Top 10 Priorities. While the recently released 2018 list has a few predictable entries, it comes with a few surprises, too. 

For the first time a majority of the world’s population lives in urban areas. Increased urbanization brings new demands for technology to make city life more pleasant, healthy, and efficient. New low-cost sensors and advanced data analytics, among other technologies, have given rise to smart cities across the United States. However, many cities are struggling with how to best select, deploy, and maintain smart city technologies. In its recent report, the Center for Data Innovation (CDI) said that national governments have an important role to play in accelerating and coordinating smart city development.

Blockchain isn’t new, but state and local governments’ interest in it is fairly recent. And for many state and local government leaders, even those in tech, blockchain is still shrouded in mystery and confusion. Blockchain offers state and local governments new opportunities, both for improving citizen services, streamlining government operations, and improving local economies. In […]

The state of Illinois is making a significant push to be a leader in blockchain technology. In December 2016, the state launched the Illinois Blockchain Initiative. Illinois’ CIO Hardik Bhatt believes blockchain has the capacity to significantly improve government operations.

The city of Dubai is planning to make robots 25 percent of its police force by 2030, which would enable better communication between police and tourists.

First responders said they are both cautious and optimistic about introducing their departments to some of the latest first responder technology, which was demonstrated at a Department of Homeland Security-sponsored event March 1.

The Glendale Police Department in California is partnering with Project Lifesaver to help reunite missing individuals with their loved ones by using wearable tracking devices.

The Los Angeles County Sheriff’s Department will use drones in specifically defined incidents that include: search and rescue, explosive ordnance detection, hazardous materials incidents, disaster response, arson fires, hostage rescue, and barricaded and armed suspects.