The New York State Department of Labor (DoL) announced the launch of a new Twitter account to improve accessibility for Hispanic New Yorkers.
In a press release, DoL explained that by following @NYSDOLenEspanol on Twitter, Spanish-speaking residents can receive the latest information on job and training opportunities, worker rights and protections, unemployment insurance (UI), immigration policies, and other important employment resources.
Additionally, @NYSDOLenEspanol will highlight COVID-19 updates and information, as well as New York State programs and resources to “ensure that Spanish-speaking families and working people have access to the information, assistance, and services they may need.”
While DoL officially announced the launch of the new Twitter handle this week, the account has been tweeting since December of 2021.
“Social media continues to be a critical and powerful communication tool,” said New York State DoL Commissioner Roberta Reardon. “This new social media account will increase our visibility and enable us to better deliver important, life-changing services, resources, and information to more New Yorkers in real-time.”
The new social media account is in addition to the DoL’s other efforts to improve language accessibility. The DoL touted that its website chatbot currently communicates with New Yorkers in nine different languages.