Modernizing state and local government (SLG) systems has become critical to delivering a better quality of service to constituents. Many IT leaders and decision-makers agree that modernization efforts have changed citizen experiences for the better – including improving customer service and support, increasing awareness of available services and availability of digital services, and improving website usability and navigation.
The Texas Department of Information Resources (DIR) has published its 2022 Biennial Performance Report that tracks state agencies’ technology progress in fiscal years 2021 and 2022, and set forth tech goals for the next five years.
State and local governments (SLGs) are taking a page from Federal Cloud First and Cloud Smart modernization initiatives to sunset legacy systems and migrate to the cloud. Modernization efforts have been a top priority for over a decade, with cloud first appearing on NASCIO’s State CIO Top Ten priorities list in 2010 and making the list ever since.
With the COVID pandemic painfully revealing the soft underbelly of legacy state IT programs, much speculation has arisen about just how an enterprise IT modernization program for states could take place.
Sen. Kamala Harris, D-Calif., on Thursday introduced the Digital Service Act, which would increase funding for the U.S. Digital Service (USDS) and provide a conduit for state and local governments to get USDS grants to fund information technology (IT) modernization efforts.
Hawaii last week announced its first annual “Code Challenge” (HACC)–a monthlong competition that seeks to involve the local tech community in the state’s modernization efforts. HACC harnesses the concept of a “hackathon” yet strays from the typical 24- to 48-hour format, running Aug. 27 to Sept. 24. The challenge is a product of collaboration among Hawaii […]