The Commonwealth of Massachusetts centralized and consolidated IT services, adding new digital workflows. Nicolas Inangelo, Senior Director of IT Service Management for the Commonwealth, described the journey at ServiceNow’s Knowledge 2019 conference in May. He shared how the project improved support services. And, helped deliver the right resources for the right issues at the right time.
The Center for Data Innovation (CDI), a Washington, D.C.-based think tank, recently released “The Best States for Data Innovation,” a new report analyzing how states are using data to innovate and offer new services. Topping the overall list were Massachusetts, Washington, and Maryland. Rounding out the bottom were Mississippi, West Virginia, and Louisiana.
AT&T was awarded a $6.5 billion contract to build and operate the nationwide network FirstNet. However, the legislation that authorizes FirstNet also authorizes a state to develop its own alternative on the spectrum carved out for the network, as long as the alternative is interoperable with the FirstNet core.