As state and local governments look to expand their use of artificial intelligence (AI), technology leaders in Clark County, Nev., and Durham, N.C., say successful adoption depends on more than new tools – it requires investments in digital infrastructure, stronger coordination across government systems, and a clear understanding of the public services AI can improve.

The Center for Digital Government announced the 2016 Digital Cities Survey winners. The annual survey, now in its 15th year, honors cities that use tech to improve citizen services, enhance transparency, and encourage citizen engagement.