The Pandemic Response Accountability Committee (PRAC) published a new report stating that legacy IT systems at the Department of Labor (DoL) and state and local governments are an overarching issue within the DoL’s unemployment insurance (UI) program.

The Department of Labor (DoL) recently announced plans to partner with state agencies to strengthen the nationwide unemployment insurance (UI) system, “with a focus on how modern technology and digital practices can make state systems more accessible, resilient, and secure.”

Following up on efforts that began in May of this year, the General Services Administration (GSA) and Department of Labor (DoL) have expanded their partnership to now offer all states the opportunity to use to help improve access, decrease fraud, and increase security in the delivery of unemployment insurance (UI) benefits.


The Labor Department (DoL) estimated this week that the overpayment rate for its Pandemic Unemployment Assistance (PUA) program reached 17 percent between March 2020 and September 2021 as the coronavirus pandemic gripped the nation.

The Department of Labor (DoL) announced new IT modernization plans this week that aim to improve the unemployment insurance (UI) programs launched as part of the American Rescue Plan Act (ARPA).

The Inspector General (IG) at the Department of Labor is warning in a new report about serious equity and security concerns with the use of facial recognition software in unemployment insurance (UI) programs, and says that those concerns need to be addressed immediately.

Now that the Federal government, via the Department of Labor (DoL), has signed up to put $2 billion of stimulus-related funding into shoring up beleaguered state unemployment insurance (UI) systems overpowered by the jobless claim surge due to coronavirus pandemic, Federal and state officials discussed how those efforts will roll out during a panel discussion at MeriTalk’s State Tech Vision virtual program on September 15.

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