The state CIO job description is in need of an update. Gone are the days when state CIOs served as service providers–they now oversee a diverse portfolio of services and service providers.

In its latest website redesign, Mississippi included virtual reality, a chatbot, and digital voice assistance technologies in hopes of improving the citizen experience. The makeover of ms.gov includes a brighter, more modern look with a photo of Amazon’s Echo welcoming users on the front page.