Artificial intelligence (AI)-assisted search has emerged as one of the top three ways Gen Z residents discover online government services, according to new PayIt research, which finds that state and local agencies could push digital adoption of government services above 90%.

Members of Generation Z – those born between 1997 and 2012 – are growing more cautious about the impact of artificial intelligence (AI), particularly in education, where rising use of the technology in schools is being met with skepticism about its effect on learning and academic integrity, according to a new survey from the Walton Family Foundation and Gallup.

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